Accessibility Statement
Accessibility Statement
At Gravity NYC, we are committed to ensuring digital accessibility for all consumers, including individuals with disabilities. We are continuously optimizing our user experience and applying the relevant Web Content Accessibility Guidelines (WCAG) to our storefront.
Conformance Status
We actively work to conform our website to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These criteria define how to make digital content accessible to people with wide-ranging visual, hearing, cognitive, and mobility needs.
Theme-Specific Disclosures & Remediation
Our online store is built utilizing Shopify. To deliver a robust shopping experience, our storefront deploys custom e-commerce features including interactive mega menus, side-cart sliders, dynamic product filtering, and quick-purchase modals.
Because these advanced theme elements rely on intricate, evolving JavaScript structures, they may occasionally present navigation barriers for users relying strictly on keyboard inputs or screen-reading technologies. We conduct regular, ongoing developer audits of our storefront to manually remediate semantic HTML, handle focus control, and repair keyboard navigation pathways.
Third-Party Applications
In addition to our core theme, our store leverages various third-party apps for marketing, sizing guides, and reviews. As these applications are controlled and updated by external developers, they may not consistently mirror our accessibility parameters. We actively monitor these integrations and push our development partners for code remediation when discrepancies are found.
Feedback, Support, & Alternative Purchase Pathways
We welcome your feedback. If you encounter any structural barriers, struggle to select product variants, or experience difficulties completing a transaction using assistive technology, please contact us immediately:
Email: info@gravitynyc.co
Phone: 718-828-4797
To ensure you can successfully buy the products you want, our team will gladly bypass online barriers to process your transaction manually over the phone or via email support. We aim to respond to all accessibility feedback within 48 hours.